Shipping policy
Shipping Policy
At JOOSY Beverages, we’re all about keeping things fresh — from our oranges to your doorstep delivery.
Processing Time
All orders are packed and shipped within 1–3 business days.
We don’t ship on weekends or public holidays, but we’ll always do our best to get your order out the door quickly.
Shipping Times
We deliver Australia-wide!
- Metro areas: 3–5 business days
- Regional areas: 5–10 business days
Please allow extra time during busy periods or extreme weather events.
Shipping Costs
We offer FREE shipping on all orders within Australia.
Tracking Your Order
As soon as your order ships, you’ll receive a confirmation email with a tracking link so you can follow your JOOSY delivery in real time.
Delivery Issues
If your order hasn’t arrived within the estimated timeframe, please contact our friendly team at admin@drinkjoosy.com.au — we’ll look into it right away.
Damaged or Incorrect Orders
If your order arrives damaged, leaking, or incorrect, please email us within 7 days of delivery with your order number and clear photos. We’ll make it right as quickly as possible.